Support

Email support@elren.app.

Common questions

The assistant is slow to start

The AI model loads into memory the first time you use it after opening the app. This can take several seconds.

Do I need an account?

No, for local chat, memory, todos, and calendar. Web search, subscriptions, and cloud learning need Sign in with Apple.

I lost my phone. Can I get my memory back?

Only from an export you made yourself. Your memory is stored only on your iPhone, by design.

How do I delete my data?

Settings > Your data. Delete all local data removes everything on your phone. Delete account also removes anything on our servers.